kids on the moon neon love sweatshirt

RETURN POLICY FOR FULL PRICE ITEMS:

• Items must be returned in resalable condition with tags attached. Items that are received in a non sellable/damaged condition are unable to be returned/refunded. They will be donated.
• Your return must be shipped back and received in our warehouse within 7 days from the day your order was delivered. Return orders that arrive in our warehouse after 7 days (until 10 days) will receive store credit only. (This policy does NOT apply to local orders. See local orders/pickup policy.)
• Please include the packing slip with your return. If you don't have, make sure to write your order number on a note, and include it in the package. 
• Download and print a Return Label from our Return Portal, $8.95 will be deducted from your refund.
• Once an order is picked up by a mail carrier, we are NOT liable for any lost packages.
• There's a $3 restock fee PER ITEM that is returned.

ALL SALE ITEMS (MARK DOWNS OR PURCHASED WITH DISCOUNT CODE, AT ANY PERCENTAGE) MAY NOT BE RETURNED!

LOCAL ORDERS/PICKUP POLICY

• Pickups must be picked up within 2 days.
• Local returns must be dropped off one day after  the order is picked up/delivered to qualify for a refund.
• We are not liable for any pick up orders left in our store. After 30 days, all orders still waiting to be picked up will be donate to a local charity.

SALE RETURN POLICY

• ALL SALE ITEMS ARE FINAL SALE

INTERNATIONAL RETURN POLICY

•  All International orders are FINAL SALE

EXCHANGES

• We are unable to exchange online orders. Simply place a new order for the desired size, and ship back the other within 7 days of receiving the item.

CANCELLING AN ORDER

• An order may be cancelled within one hour of being placed.
• An order cancelled after an hour of it being placed will be subject to a $3 restock fee PER AN ITEM!

LOST OR STOLEN PACKAGES

• BELLA KIDS will not be responsible for lost or stolen packages.